I am trying to delete a neighbor from my neighbor's list. I can visit their shop but I can't find them on the neighbor's edit list. What's happening?

Your neighbor changed his or her name. They are still on your edit neighbors list somewhere, but with a different name. Try typing the name you see on your friend's bar into Facebook search, and their image and new name may show up in the search results. You can then search for them to remove them from your edit neighbors window. If that doesn't work, you can get in touch with us and we'll try to identify the mystery person for you.

Why can't I see a newly added friend in my game?

Chances are you have reached the limit of 150 neighbors and will have to remove someone to be able to add your new friend.