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Knowledge base
Caféland Help
FAQs
17
Common Questions
All About Hearts
Can't See Friends or Neighbors?
Too Many Servings!
Missing Cash!
View all 17
Known Issues
3
Permission Popup While Requesting
Purchase Not Credited
Characters Have A White Arm
Cooking Tale Help
FAQs
11
Basic Instructions - How to Play
Timed Levels
What's the Point of Cooking Tale?
Special Customers
Stuck on a level?
View all 11
Known Issues
6
Sound Effects Not Working Properly
Energy is Only Accurate on Refresh
Game Forces Refresh
Invisible Customers
Missing Cookware
View all 6
Fashland Help
FAQs
18
How do I earn more Diamonds?
All About Fash Cup!
Delivered products not counting toward the quest!
How much time do I have before my products get dirty?
Why is the game under maintenance? My products will get dirty!
View all 18
Known Issues
7
Country Top 10 Results Aren't Correct
Chic List Rewards Missing From Inventory
Fash Cup Neighbors List Appears Wrong
Global Top 10 Has 2 of the Same Combination and/or Dress
Bingo Rewards Not Appearing in Dress-up Menu
View all 7
Marketland Help
FAQs
13
Damaged Shipments
Robo-Cleaner
Luxury Points
Unable to Sell Some Products
How Do I Make Coins Faster?
View all 13
Known Issues
3
E-Commerce Machine Resets Before Time is Up
Neighbors' Pictures Are Not Showing
Daily Bonus Does not Register Automatically
Solitaire Story Help
FAQs
8
How Do I Open Cursed Gates?
How Do I Clear the Trick Cards?
How Do Boosters Work?
The Dragon's Egg
How Can I Progress Faster?
View all 8
Known Issues
1
I can't click on the card!
Magetale
Known Issues
6
Quests Only Come With Refresh
Reflect Doesn't Always Deal Damage Back
Didn't Win Chest For Earning 3 Stars
Animations Too Slow
Game Crashes After Battle
View all 6
FAQ
23
I'm Stuck!
Altars & Element Stones
Power-Up Weapons
Who are the characters?
Evolution & Star Gems
View all 23
Magic Drops Help
FAQs
10
Stuck on a level?
Obstacles and Targets
Gameplay
Crystals
Increasing Your Score
View all 10
Known Issues
5
Eggs Not Working
Music Not Playing Correctly on Refresh
Can't See Entire Game Screen
Full Screen Mode
Level 240 is Freezing
Loading Issues (Mobile)
Common Problems for Android Users
1
Loading Problems for Android Users
Loading Issues
Common Problems for Facebook Users
5
Game Not Loading or Blank Screen
"Unexpected Error" Message
Dead Page with Blue Links Only
Game Crashed Suddenly
Game Was Banned
Billing & Payments
Common Problems for Facebook Users
4
Game Credits Not Registered to Account
Packages Not Adding Immediately
Can you add more payment methods?
Payment Not Working
Facebook
Neighbors & Friends
5
Neighbors Not Loading
Why did Facebook block me?
Can't Find a Neighbor I Want to Delete
How Can I find more Friends?
Facebook Chat
Device Questions
Connecting to Facebook
2
Switching to Another Device
Facebook Connect
Fashion Cup
FAQ
3
The Fashion Arena
Events
All About Cups
Known Issues
2
Problems Connecting to Facebook or Google Play
Game Crashes During Voting
Pockieland
FAQs
18
Decorations, Store, and Inventory
Dress Up and Closet
Pockie Needs
Career
Messaging
View all 18
